99baji's Privacy Policy —
Your Information, Our Responsibility
This policy provides a complete description of how your personal information is collected, used, and kept secure on the 99baji platform.
Introduction and Scope
99baji ("we", "us", or "platform") operates a safe and reliable online gaming environment for users in Bangladesh. This privacy policy ("policy") defines how we collect, process, store, and protect your personal information through our website 99baji.cam.
This policy applies to all services, products, and mobile-web experiences of 99baji. By creating an account on our platform or using any of our services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
What Information We Collect
2.1 Information Collected Directly from You
When you register an account on 99baji, manage deposits or withdrawals, or contact our support team, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment method details (partial information for bKash, Nagad, Rocket, or bank account numbers)
- National ID card or passport details (if identity verification is required)
- Account username and password
2.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser type and version
- Page visit data, session duration, and referral source
- Cookie and session token information
- Gameplay logs and betting history
2.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may verify information with trusted third-party service providers. This process is conducted in a fully secure and confidential manner.
How Your Information Is Used
Service Operations
Your information is used to create and manage your account, process deposits and withdrawals, ensure gameplay, and provide bonuses and rewards. All core operations of 99baji depend on this information.
Identity and Age Verification
To ensure responsible gaming in Bangladesh, we strictly enforce an age limit of 21+. For this reason, age and identity verification at the time of registration is essential.
Security and Fraud Prevention
We analyze your information to detect and prevent unauthorized account use, fraud, money laundering, and other illegal activities. This protects the interests of all users.
Customer Support
Information is used to assist our team in resolving your issues through 24/7 live chat and email support. Support conversations may be stored for quality improvement purposes.
Service Improvement
By analyzing user behavior, we continuously improve the platform's functionality, game selection, and overall experience. This analysis is always conducted in aggregated and anonymous form.
Legal Compliance
Your information may be used or disclosed where necessary to comply with applicable laws and regulations, fulfill regulatory authority requests, and handle legal disputes.
Data Storage and Security
4.1 Security Measures
99baji applies industry-standard technical and organizational measures to protect your personal information. Our security framework includes:
- SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
- Data Encryption: Stored sensitive information (passwords, payment details) is protected through hashing and encryption.
- Access Controls: Only authorized personnel may access personal information for specific required purposes.
- Regular Security Audits: Our systems undergo regular security testing.
- Two-Factor Authentication (2FA): Two-factor verification options are provided to protect your account.
4.2 Data Retention Period
We retain your information only for as long as necessary to fulfill the purposes described in this policy, or for as long as legal obligations exist. Generally:
- Active account data: for as long as the account remains active.
- Transaction records: for the period required by legal obligations.
- After account closure: information required to meet legal obligations is retained for the specified period.
Data Sharing with Third Parties
99baji never sells your personal information or transfers it to third parties for commercial purposes. However, we may share information in the following limited circumstances:
- Service Providers: Trusted partners handling payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure receive only limited access to the information required for their work.
- Legal Obligations: Information may be disclosed in response to court orders, legal proceedings, or valid requests from competent authorities.
- Fraud Prevention: Relevant information may be shared with the concerned agencies to detect and prevent fraud or illegal activity.
- Business Transfers: In the event of a company merger or acquisition, information may be transferred, but the protections of this policy will be maintained.
Cookies and Tracking Technologies
6.1 Use of Cookies
99baji uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: For managing core platform functionality — login sessions, security.
- Functional Cookies: To remember your preferences and settings.
- Analytical Cookies: To collect anonymous statistics about platform usage.
6.2 Cookie Controls
You can disable cookies by changing your browser settings. Please note, however, that disabling certain essential cookies may cause some platform features to not work properly.
Your Rights
You have the following rights regarding your personal information. Contact us to exercise these rights.
- Right to Access: You have the right to request a copy of the information we hold about you.
- Right to Rectification: You have the right to request correction of your information if it is inaccurate or incomplete.
- Right to Erasure: In certain circumstances you have the right to request that your information be deleted, subject to legal obligations.
- Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
- Right to Data Portability: The right to receive your information in a structured, commonly used format.
- Right to Object: The right to object to certain types of processing of your information.
- Right to Withdraw Consent: The right to withdraw consent at any time from any processing carried out on the basis of consent.
Protection of Minors
99baji's services are for persons aged 21 and above only. We do not knowingly collect personal information from persons under the age of 21. If we become aware that information from a minor has been inadvertently collected, we will immediately delete that information and close the associated account.
If you believe a minor has registered on our platform, please contact us immediately.
Policy Changes
99baji may update this privacy policy from time to time. For any significant changes, we will notify registered users at their registered email address and update the "Last Updated" date at the top of this page.
Continued use of the platform after changes are made will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.
Have questions about data protection?
Contact our support team to exercise your privacy rights or for any questions. Our data protection team handles your requests with the highest priority.
Related Policies
This privacy policy is part of 99baji's broader policy framework. See the pages below for complete information.